When you first sign up with CTI, you don’t need to complete KYC right away.
However, you will need to verify your identity once your pass or request a payout (whichever comes first).
🔷 When Is KYC Required?
You’ll need to complete KYC in these situations:
After passing Phase 2 of the 2-Step Challenge
After passing Phase 1 of the 1-Step Challenge
After passing Level 1 of Instant Funding
After requesting your first payout or passing Level 2 of Instant Funding Pro.
(since there’s no evaluation phase for this program)When affiliates request their first referral commission withdrawal.
🔷 How to Complete KYC in the Dashboard?
We use a secure third-party service "SumSub" to handle verification.
Steps:
Inside your Client Dashboard, click on your "Profile Icon," then click “KYC” at the top right.
Select “Verify.”
Follow the steps in SumSub to upload your required documents
Once verified, you'll get an email confirmation.
🔷KYC Documents You’ll Need
To pass KYC, please prepare the following:
Email Verification – Confirm the email address you signed up with.
Proof of ID – Valid Passport, National ID, or Driver’s License (must expire in over 3 months).
Proof of Address – Utility Bill, Bank Statement, Internet Bill, or Government Letter (dated within 3 months).
Live Selfie with ID – Take a clear photo of yourself holding your ID.
(and please do not take shirtless selfies😳).
Once you have successfully uploaded your documents, the verification tabs will change to completed and verified.
IMPORTANT: Only 1 Verified Account Per Trader
To keep our system fair and secure, each trader is allowed only 1 verified profile. Once your KYC is approved, your identity is linked to that profile, and you cannot create or use another profile with the same ID or personal details.
🔷 If Your Documents Are Rejected
We’ll send you an email explaining the reason and how you can easily re-upload the correct documents.
🚫 IMPORTANT - ZERO TOLERANCE POLICY 🚫
Providing false KYC information or attempting to use someone else’s identity is illegal.
If you commit KYC fraud:
All your accounts will be immediately suspended.
You will not receive any refund.
You will be permanently banned from all CTI services.
This rule is in place to protect our community and keep our platform fair and secure for all traders.
🔷 Need More Attempts to Verify Your KYC?
If you've tried to complete your KYC several times without success, the system may temporarily limit further attempts to prevent errors or fraudulent activity.
In such a case, check your documents:
Ensure your ID, address proof, and selfie are clear, valid, and meet all requirements.
Use original documents — not screenshots or edited images.
Ensure you're using YOUR ID and not someone else's.
😟 Having trouble with your KYC? 😟
Just send them to [email protected]. We’ll help you right away.